To submit your fault please read the terms and conditions of our support service below and click accept to submit your fault to our team.

Your fault will then be reviewed by a member of our team.

All faults are dealt with on a triage basis with the most urgent cases dealt with on a situation/priority basis.

You will receive a call back from one of our engineers within 72 hours (During Business Hours) for non-emergency faults.

You can find a list of the most common Faults/Fault codes and how to fix them (Such as topping up your pressure et) by visiting the support section of our website at www.eco4grantsolutions.com/

You will also find digital copies of all boiler and heating control manuals in the support section should you need to refer back to them at any time.

Our opening hours are Monday To Friday 9 am to 5 pm.

If you have a gas emergency please call 0800 111 999